Refund Policy

AgileKit does not currently process live paid subscriptions or one-time purchases through the website. The core product is available without charge today. Because no live checkout is currently enabled, there are no active charges to refund at this time.

We offer a 30 calendar day money-back guarantee for the first charge of any new self-serve paid plan. If you are not satisfied, you may request a full refund within 30 calendar days of the original purchase date, unless a different written agreement applies or mandatory law requires otherwise. Applicable pricing, billing terms, renewal terms, taxes, and this 30-day refund window are published on our Pricing page, in our Terms of Service, and at checkout. Payments are processed by Paddle.com, our merchant of record. The Paddle checkout flow and order confirmation will identify the billing entity for each transaction.

If we offer a pilot, enterprise engagement, or another paid arrangement under a separate written agreement before public launch, the refund, cancellation, and payment terms in that written agreement or order form will control for that purchase.

Refund requests are handled by Paddle directly — see your order confirmation for the Paddle support link. Requests must be submitted within 30 calendar days of the original purchase date. For general billing questions, contact Bohdan Ivanchenko at support@agilekit.app.

Nothing in this policy limits any mandatory refund, cancellation, or consumer-protection rights that apply under applicable law. Where local law gives you non-waivable rights, those rights continue to apply.